Frequently Asked Questions

We offer six room categories: Standard Room, Deluxe Room, Deluxe Premium Suite, Honeymoon Suite, Premium Suite, and Presidential Suite, along with Standard and VIP Cottages for guests seeking a private, freestanding retreat.

Yes, the resort offers secure on-site parking for over 200 vehicles, available to all overnight guests and event attendees.

Absolutely. Our Conference Hall is fully equipped for seminars, corporate retreats, and business meetings of varying sizes. Contact our events team for availability and custom packages.

Standard check-in begins at 2:00 PM and check-out is by 12:00 PM (noon). Early check-in and late check-out may be arranged in advance, subject to availability.

Reservations can be cancelled free of charge up to 72 hours before arrival. Cancellations made within 72 hours of check-in are subject to a one-night charge. Full details are available on our Cancellation Policy page.

We welcome small, well-behaved pets in select Cottage accommodations with prior notice. Please inform our reservations team when booking so we can prepare accordingly.

Yes, Pubali Batashe is a premier venue for weddings, birthdays, and private celebrations. Our events team offers tailored packages covering venue, catering, and decor. Visit our Wedding Events page to learn more.

Complimentary high-speed Wi-Fi is available in all rooms, cottages, and public areas across the property.

Each room and cottage rate includes a base occupancy. Additional guests beyond this limit are welcome at a nominal extra-person charge, payable at check-in.

For any additional questions, please reach our reservations team via the Contact page, phone, WhatsApp, or email. We're happy to help with anything not covered in this FAQ.